Returns & Exchanges
At EZINK™, we want you to feel confident in your beauty routine. If you are not completely satisfied with your purchase, we offer a 30-day return policy for unused and unopened products to ensure you find your perfect match.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all safety seals are intact to qualify for a full refund.
Ship It Back
Download and print your prepaid shipping label from the portal, then drop off your package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing